Help-center

Here you find answers to popular questions.

Have other questions? Feel free to contact [email protected]

First Steps Guide

What can I buy on your website? Is it safe to buy keys from your website? How do I create an account? What payment methods do you accept? How do I find the content I'm looking for? Can I pre-order upcoming content?

Common Questions

What happens after I place an order? Can I track my order? How do I redeem a game key? What is your return policy? Can I use multiple keys on one account? How long does it take for my order to be processed?

Account & Privacy

Is my personal information safe? How can I change my email address? How do I reset my password? How do I update my account information? Can I delete my account? How do you use my personal information?

Payment Support

Do you offer any discounts or promotions? Can I return or refund a digital purchase? Are my payments secure? What happens if my payment fails? What if I make a mistake in my payment information? Is it possible to pay directly with a credit card?

Technical Help

What are your system requirements? What if I encounter issues with my order or key? How do I download my purchased content? What if I lose my game key or download link? How do I update my game or DLC? Can I use your website on multiple devices?

Activation Guides

Activation guide for Steam Activation guide for Ubisoft Connect Activation guide for Playstation Network Activation guide for EA Activation guide for EpicGamesStore Activation guide for GOG.COM Activation guide for Battlenet Activation guide for Xbox Live Activation guide for Bethesda Activation guide for Rockstar Games Activation guide for Other